Resume
Professional Summary
Functional Architect, Lead Business Analyst, and de facto Product Owner with over 25 years of experience in enterprise web application development, human-centered design, and full lifecycle software delivery. Skilled in Agile (Scrum), requirements management, ADA/WCAG accessibility compliance, UX strategy, and cross-functional leadership. Demonstrated success delivering large-scale government and health record system replacements that streamline licensing, compliance, inspection, and case management in secure environments.
Functional Architect, Lead Business Analyst, and de facto Product Owner with over 25 years of experience in enterprise web application development, human-centered design, and full lifecycle software delivery. Skilled in Agile (Scrum), requirements management, ADA/WCAG accessibility compliance, UX strategy, and cross-functional leadership. Demonstrated success delivering large-scale government and health record system replacements that streamline licensing, compliance, inspection, and case management in secure environments.
Core Competencies
Agile / Scrum Leadership
Requirements Elicitation & Traceability
Solutions Architecture Leadership
Functional Architecture
User Experience (UX/UI)
Human-Centered Design
Usability Testing
Accessibility & Compliance
ADA / WCAG 2.2 AA
Section 508 Compliance
Accessibility Audits
Joint Application Design (JAD)
Business Process Analysis & Reengineering
Backlog & Roadmap Management
Defect Triage & Quality Assurance
User Acceptance Testing (UAT)
Stakeholder Facilitation
State & Federal Government Systems
Regulatory Platforms
Agile / Scrum Leadership | Requirements Elicitation & Traceability | Functional Architecture |
User Experience (UX) & Human-Centered Design | Usability Testing (Moderated & Unmoderated) | Accessibility & Compliance | ADA / WCAG 2.2 AA & Section 508 Compliance | Accessibility Audits | Business Process Analysis & Reengineering | Backlog & Roadmap Management | Defect Triage & Quality Assurance | User Acceptance Testing (UAT) | Stakeholder Facilitation & Joint Application Design (JAD) | State & Federal Government Systems & Regulatory Platforms
Agile / Scrum Leadership
Requirements Elicitation & Traceability
Functional Architecture
User Experience (UX)
Human-Centered Design
Usability Testing
Accessibility & Compliance
ADA / WCAG 2.2 AA
Section 508 Compliance
Accessibility Audits
Business Process Analysis & Reengineering
Backlog & Roadmap Management
Defect Triage & Quality Assurance
User Acceptance Testing (UAT)
Stakeholder Facilitation & Joint
Application Design (JAD)
State & Federal Government Systems & Regulatory Platforms
Professional Experience
Functional Architect | Lead Business Analyst | User Experience Designer
07/2013 - 02/2026 Kunz, Leigh & Associates – Multiple projects for State & Federal Agencies
Led enterprise design and development projects for licensing and regulatory platforms for the state of Michigan agencies and federal clients.
Manage and mentor teams of business analysts and UX designers across multiple Agile projects.
Owns product backlogs, roadmap planning, requirement traceability, storytelling, and deliverable documentation, including SUITE.
Facilitate sprint ceremonies, joint application design sessions, stakeholder workshops, and user testing events.
Ensure ADA (WCAG 2.2 AA), Section 508 compliance, and responsive and design standards across all user interfaces.
Oversee defect triage, regression testing, UAT facilitation, and production deployments.
Elicits and transforms RFP/SOW requirements into structured Jira repositories with full test coverage and traceability.
Led creation of internal tools to convert user story content into end-to-end user test cases in Jira using AI generation via LLM scripts and a custom Atlassian Forge application.
Participated in hiring, managed, and mentored multiple teams of business analysts. Helped establish a management structure that supported company growth from 40 to 180 employees.
Functional Architect,
Lead Business Analyst ,
User Experience Designer
07/2013 - 02/2026
Kunz, Leigh & Associates – Multiple projects for State & Federal Agencies
Led enterprise design and development projects for licensing and regulatory platforms for the state of Michigan agencies and federal clients.
Manage and mentor teams of business analysts and UX designers across multiple Agile projects.
Owns product backlogs, roadmap planning, requirement traceability, storytelling, and deliverable documentation, including SUITE.
Facilitate sprint ceremonies, joint application design sessions, stakeholder workshops, and user testing events.
Ensure ADA (WCAG 2.2 AA), Section 508 compliance, and responsive and design standards across all user interfaces.
Oversee defect triage, regression testing, UAT facilitation, and production deployments.
Elicits and transforms RFP/SOW requirements into structured Jira repositories with full test coverage and traceability.
Led creation of internal tools to convert user story content into end-to-end user test cases in Jira using AI generation via LLM scripts and a custom Atlassian Forge application.
Participated in hiring, managed, and mentored multiple teams of business analysts. Helped establish a management structure that supported company growth from 40 to 180 employees.
Functional Architect | Lead Business Analyst | User Experience Designer
07/2013 - 02/2026
Kunz, Leigh & Associates – Multiple projects for State & Federal Agencies
Led enterprise design and development projects for licensing and regulatory platforms for the state of Michigan agencies and federal clients.
Manage and mentor teams of business analysts and UX designers across multiple Agile projects.
Owns product backlogs, roadmap planning, requirement traceability, storytelling, and deliverable documentation, including SUITE.
Facilitate sprint ceremonies, joint application design sessions, stakeholder workshops, and user testing events.
Ensure ADA (WCAG 2.2 AA), Section 508 compliance, and responsive and design standards across all user interfaces.
Oversee defect triage, regression testing, UAT facilitation, and production deployments.
Elicits and transforms RFP/SOW requirements into structured Jira repositories with full test coverage and traceability.
Led creation of internal tools to convert user story content into end-to-end user test cases in Jira using AI generation via LLM scripts and a custom Atlassian Forge application.
Participated in hiring, managed, and mentored multiple teams of business analysts. Helped establish a management structure that supported company growth from 40 to 180 employees.
Lead User Experience Designer
06/2011 - 07/2013 TechSmith Corporation – Global Web Operations & E-Commerce
Lead User Experience Designer, modernizing global marketing and customer support web platforms for multilingual markets.
Delivered CMS initiatives that unified publishing workflows, improving scalability, performance, and user experience.
Collaborated with marketing, sales, and agile development teams to identify business needs and implement a reusable component framework and analytics, strengthening digital operations enterprise-wide.
Led CMS and e-commerce UX projects for English, German, and Japanese markets.
Implemented responsive, mobile-first web design and enhanced Google Analytics tracking for hotspot interface studies and A/B testing.
Improved user completion rates for key site actions and software downloads.
Optimized site performance, accessibility, and content publishing workflows.
Lead User Experience Designer
06/2011 - 07/2013
TechSmith Corporation – Global Web Operations & E-Commerce
Lead User Experience Designer, modernizing global marketing and customer support web platforms for multilingual markets.
Delivered CMS initiatives that unified publishing workflows, improving scalability, performance, and user experience.
Collaborated with marketing, sales, and agile development teams to identify business needs and implement a reusable component framework and analytics, strengthening digital operations enterprise-wide.
Led CMS and e-commerce UX projects for English, German, and Japanese markets.
Implemented responsive, mobile-first web design and enhanced Google Analytics tracking for hotspot interface studies and A/B testing.
Improved user completion rates for key site actions and software downloads.
Optimized site performance, accessibility, and content publishing workflows.
Technical Skills
Tools: Jira, Confluence, GitHub, Microsoft Project, SharePoint, Teams, Power BI, ChatGPT, MS 365 Copilot, Claude
Design: Figma Design Systems, Adobe XD, Balsamiq, Miro, OmniGraffle, UxPilot.AI
Development: .NET, Java EE, JavaScript, Angular, Vue, HTML5, CSS/SCSS, SQL, REST APIs, Codex, Visual Studio Code, DataGrip
Testing & Monitoring: Manual & Automated Regression Testing, Xray for Jira, Dynatrace
Accessibility: Section 508, WCAG 2.0/2.1/2.2 AA Compliance, Axe DevTools, Level Access, NVDA, JAWS, USWDS
Copyright 2026 by Cody Hinze
Copyright 2026 by Cody Hinze
Copyright 2026 by Cody Hinze